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Maintenance
and Support Solutions

Get the latest QualiWare upgrades with a Maintenance Agreement

If you have a QualiWare X Solution based on perpetual licenses, QualiWare offers a Maintenance Agreement. For subscription-based licenses, a Maintenance Agreement is already included in your subscription fee. The Maintenance Agreement ensures that your QualiWare X Solution is always upgraded to the latest version, with the newest features and patches.

With a Maintenance Agreement, you can sign up and log into QualiWare's support tool to share bugs and feedback. This feedback is invaluable to us as we upgrade and develop new versions of QualiWare, so we greatly appreciate hearing from you!

Submit your support tickets here

New Help Centre Category: Change Request

Support Agreement – when you need service

If you consider QualiWare to be business-critical, we highly recommend obtaining a Support Agreement.

With a Support Agreement, our Service and Support Team will assist you with any issues and ensure that your QualiWare system remains operational. Support Agreements come in various levels to meet your specific needs.

With a Support Agreement, QualiWare customers can submit support tickets through our Support Tool, view all active tickets, and access their organization’s ticket history. Go ahead and sign up, log in, and explore the QualiWare Support Tool, or read more about our Support Agreements.

More about QW Support Agreements

QW Support Tool

'How to guides' to improve your skills?
Visit our Center of Excellence

On our Center of Excellence, we provide documentation, guides, videos, online training, and much more to help you improve your QualiWare skills. Access is completely free of charge, and the content is designed for QualiWare users of all levels, from beginners to experts.

Check out Center of Excellence

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